We’ve heard how important the PCB Information Line is to our peers who don’t have access to the internet. We’ve been listening when you tell us how you are using three-way calling to connect peers without long-distance service to the many wonderful offerings on the PCB Information Line. We’ve heard you, we’ve listened to you, and now we’ve acted.
Starting in September, PCB is launching toll-free access to the PCB Information Line for PCB peers who need a free long-distance calling option. For those peers who do have the ability to call long-distance, please continue to call 773-572-6314. We want to reserve our allotment of toll-free minutes for the peers who need them.
The toll-free number will be provided to chapter presidents for passing on to individual chapter members. Peers may also call the PCB office toll-free at 877-617-7407 to get the information line’s toll-free number. We ask that the actual number be shared person to person, and not publicized on public forums such as listservs, social media, websites, etc. Please do go ahead and advertise that toll-free service is available but ask interested peers to reach out if they want the number.
When a peer dials the toll-free number, the experience will be the same as if he dialed the long-distance number. The connection is to the same menu of nine options with the same key-commands to move among the content. Happy information-lining!