Seeking Feedback on BBVS Services

Pcb1.org/survey or 877-617-7407

PCB has developed a survey to gather feedback on the quality of services being provided by the Pennsylvania Office of Vocational Rehabilitation’s Bureau of Blindness and Visual Services, which we refer to as BBVS. The survey will be open for your feedback until April 30, 2019.

We encourage all who have applied for services from BBVS within the last five years to provide feedback through this questionnaire. The data gathered will be used by PCB to determine if there are trending areas of concern being experienced by BBVS clients. Aggregated results will guide our efforts to seek improvement and to insure high quality blindness rehabilitation services in our Commonwealth.

To clarify, the survey is being conducted completely independent of BBVS. It is open to all, not just members of PCB. Please spread this link: pcb1.org/survey throughout the blind and visually impaired community across Pennsylvania.

Completion of the survey is on a voluntary basis, however, in appreciation, we will enter each respondent in a drawing to win one of three $50 Amazon gift cards. If you wish to be entered to win, please provide your name, phone, and email address at the end of the data collection. If you provide us with the name, phone, and email so that we may collect survey data from an additional PA resident who has received BBVS services within the last five years, we will submit an additional entry in your name for the gift card drawing.

The survey should take approximately 20 minutes to complete either by phone or computer. Unfortunately the Survey Monkey platform is not accessible with smartphones at this time. Using a computer, visit pcb1.org/survey and click on the “Begin the survey” link. If you prefer to submit your survey by phone, please contact the PCB office at 877-617-7407.

Thank you in advance for helping us to improve blindness rehabilitation services.

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